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News & information

Learn more about our new headquarters

The new office building will bring SWHR employees together in one centralized place to create a more collaborative work environment. Check out these helpful resources that will tell you more about what it will be like to work in Farmers Branch.

Services shutting down on July 23

The IT department will shut down the following services at 10 p.m. July 23.

  • NTSP VPN (vpn.ntsp.com) – All staff should now be using the SWHR VPN to access any resources located on the SWHR/NTSP/Silverback networks. For instructions on how to connect to the SWHR VPN, contact the Service Desk.
  • Avaya Phone System at NTSP – All users should be migrated to SWHR’s new phone system via PE Client, but if you are still using the Avaya phones, either in the office or through Avaya Communicator, please work with your department admin to request a PE Client from UT Southwestern.

Questions? Email SWHRServiceDesk@southwesternhealth.org.

SWHR goes to the next level with new direct contracting model

With the Next Generation Accountable Care Organization (NGACO) model coming to an end on Dec. 31, SWHR has worked diligently to find the best option for physicians and patients. Beginning January 2022, SWHR will participate in the latest Centers for Medicare & Medicaid Services (CMS) model – Global Professional Direct Contracting (GPDC).

Risk Adjustment gives physicians a safety net 

The physician’s time is split between desktop medicine (administration) and face-to-face medicine. More than two-thirds of desktop medicine is dedicated to clinical documentation.  

“I would wager that physicians got into the practice of medicine to spend more time with patients and less time with charts,” said Ren Mullinix, SWHR’s Risk Adjustment Vice President. “The Risk Adjustment team works to make clinical documentation easier and more understandable.”

Employees share their Pride month stories 

When thinking about why she is proud to be part of the LGBTQ community, Rebecca Pope, Referral Coordinator, quoted Captain Holt from the TV series “Brooklyn 99”: “Every time someone steps up and says who they are, the world becomes a better, more interesting place.”  

Pride month in June celebrates the diversity of the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) community. We asked Rebecca and other SWHR employees to share why this month matters and ways to be a supportive ally.    

Compliance hotline updated

Do you need guidance from the Compliance team? They have a new phone number: 1-800-673-0108. You can always email the Compliance team at SWHRcompliance@southwesternhealth.org.


Weekly huddle 7/02
Weekly huddle 7/09
Weekly huddle 7/16


Upcoming huddle

July 30, 2021 | 3-3:30 p.m.

Latest huddle (7/23/21)

Archive: FAQ | Recordings

Featured team

Presented by Jim Beiermann, Senior Vice President and Chief Financial Officer

See more teams ›

Person receiving a vaccine

Getting your COVID-19 vaccine

Now that ages 16 and older are eligible in Texas, more of us are looking forward to getting our vaccines. If you’ve already gotten your shot, share your positive experiences so we can encourage others to get the vaccine.

Absolutely incredible

Today’s speaker, Winjie, was absolutely incredible! She displayed her vulnerability, her struggles as a child and also her successes as a leader at THR.

Working on laptop

Share your story

We want to hear about the world of SWHR, where co-workers, providers, family, friends and people in our community come together to make a difference.

Forever grateful

I was with Texas Health Dallas for 19 years in the home health department. I was promoted to Rehab Manager in 2007. While in that role I also took on the responsibility …

Dog watching laptop

A love for the huddles

Olivia is a Cavalier King Charles Spaniel. She joined my home this year right before the pandemic and is one year old.