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Required Compliance 360 Policy Management and Annual Refresher Training

As a leading population health organization, SWHR adheres to many important regulatory guidelines and requirements, which help safeguard the care of those we serve. Ongoing training is one of those requirements. Training and continuous learning keep important procedures and best practices top of mind and help reinforce our SWHR values, like accountability and collaboration.

On Tuesday, Nov. 16, 2021, you received an invitation from MyTalent to complete assigned trainings. More information on how to access MyTalent is available here

All assigned trainings must be complete by Dec. 15, 2021. This important training is a mandatory requirement.

New travel restrictions

Because of the new Omicron variant, anyone who has visited Botswana, Eswatini (formerly Swaziland), Lesotho, Malawi, Mozambique, Namibia or South Africa in the past 10 days will not be allowed to enter Texas Health facilities as visitors, regardless of vaccination status. Greeter guidelines on the COVID-19 Guidance Hub have been updated accordingly.

SWHR is a Top 100 Place to Work

SWHR has been recognized by The Dallas Morning News as among the 2021 Dallas area Top 100 Places to Work, finishing No. 27 in the Top Large Companies category.

The Dallas Morning News conducts an annual search to identify and award 100 businesses with the best work environments in North Texas. The criteria include diversity, perks, ethics, family friendliness, work-life balance, fulfillment, meaningfulness and more. Our employees were surveyed on SWHR’s work environment in April 2021 and in analyzing the results, The Dallas Morning News determined that our high ratings earned us a place as a top employer in the area.

Leadership transition announcement 

Andy Ziskind, our Senior Executive Officer, will be leaving SWHR on Dec. 17 to assume a new position at BDC Advisors, a healthcare consulting firm. We want to thank Andy for all that he has helped us accomplish since his arrival at SWHR in 2019.

Effective immediately, Jim Beiermann, who has served as our Chief Financial Officer for the past two years, has been appointed as our new Senior Executive Officer. Jim and Andy have an esteemed partnership and will work closely together during the transition.

Read more 

Special Women in Leadership Event

The Women in Leadership Program invites you to attend a 90-minute speaker event featuring Sally Helgesen on Thursday, Dec. 9 at noon. Sally Helgesen is a well-known expert on women’s leadership, best-selling author, speaker and leadership coach. During the webinar, she will inspire us and discuss topics covered in her bestselling book, How Women Rise. Once you register, you will receive an email. Make sure to open the appointment attached and save it.

All-Employee Huddle FAQs

During All-Employee Huddles on Fridays, several questions are asked frequently on topics including vaccines, benefits and the Women in Leadership program. Read answers to these questions.

SWHR earns high savings and quality scores in 2020 Next Generation ACO results

The Centers for Medicare and Medicaid Services (CMS) announced that SWHR saved Medicare more than $38 million in 2020 and achieved a quality score greater than 97 percent. These results demonstrate distinguished performance in the Next Generation Accountable Care Organization (ACO) Model, which is Medicare’s highest-risk ACO Model.

Since joining the Next Generation ACO Model in 2017, SWHR has generated nearly $158 million in Medicare savings, making it a leading organization in total savings, according to performance data made public by CMS.

Read more

Sharing our success: 2021 Short-Term Incentive Plan

Through your collective contributions, SWHR was able to achieve significant success over this last fiscal year. This was no easy task, especially during a year when we faced a surging global pandemic, significant external regulatory changes and even the most severe snowstorm in Texas in over a decade.
As a result of our shared success, eligible employees will receive a short-term incentive payment in their Nov. 12, 2021 paycheck.

2022 benefits open enrollment

Benefit enrollment for 2022 is approaching! Your annual open enrollment window to elect Southwestern Health Resources benefits (provided by Texas Health) is Nov. 1-Nov. 15, 2021, for benefits effective Jan. 1, 2022. This week, all benefit-eligible employees will receive a packet in the mail detailing the 2022 benefit plans.

Unlike last year, all benefit eligible employees must take action to submit elections during the Nov. 1-15 enrollment period to participate in 2022 benefits. This means that even if you do not plan to make changes to your coverage, you must submit elections during the open enrollment period.

To best assist you through open enrollment, your SWHR Human Resources team will host four benefit webinars to discuss plan changes, new offerings and answer questions.

Register for a webinar and find out more

Care N’ Care TV commercials 

Medicare Annual Enrollment Period for Care N’ Care officially starts Oct. 15, and promotions have already started. In fact, TV commercials have started airing on local stations. If you want to see the commercial, be sure to follow the Care N’ Care Facebook or LinkedIn pages and it will be posted soon. We encourage you to share the CNC AEP web page at medicareadvantageyourway.com.

It’s time for the flu vaccine

At Southwestern Health Resources, we care about your well-being and that of your family and the community we serve. It’s time to prepare for the 2021-2022 flu season, and we are here to help. The Centers for Disease Control and Prevention (CDC) recommends that everyone 6 months and older get a flu vaccine every year with rare exceptions. Vaccination is particularly important for people who are at higher risk of serious complications from influenza (contact your provider if you are unsure if the flu vaccine is safe for you). This year, the compounding threat of a dual COVID-19 and flu infection is possible and potentially very dangerous.

Read more about how to get your vaccine

Meet Compliance and Privacy Director Gloria Reynolds

Ensuring SWHR complies with federal, state and contractual requirements is a key part of Gloria Reynolds’ role as Director of Compliance and Privacy. She leads the day-to-day operations of the SWHR Compliance department and provides compliance oversight support to the Care N’ Care (CNC) Compliance department. Using her extensive experience, Reynolds also serves as the SWHR Privacy Officer.

COVID-19 vaccination policy

Employees have questions about the COVID-19 vaccination policy, now in effect. Get the FAQ here.

If you are receiving your vaccine from Texas Health, first register at Ready Set Secure with these instructions if you do not have an account, then select and confirm your vaccine appointment at the Texas Health Vaccine Registration Center.

If you need assistance, please reach out to SWHRemployeehealth@texashealth.org.

Vaccine verification should be sent to our confidential, clinical Employee Health Team at SWHRemployeehealth@texashealth.org.

Medical or religious exemptions will be reviewed on a case-by-case basis and granted as may be appropriate under the law. Requests need to be submitted by Aug. 16.

If you have additional or personal questions regarding our vaccination policy, please email our clinical Employee Health Team at SWHRemployeehealth@texashealth.org.

Learn more about our new headquarters

The new office building will bring SWHR employees together in one centralized place to create a more collaborative work environment. Check out these helpful resources that will tell you more about what it will be like to work in Farmers Branch.


Benefits enrollment 11/1  to 11/15
Weekly huddle 11/12
Weekly huddle 11/19

Person receiving a vaccine

Getting your COVID-19 vaccine

Now that ages 16 and older are eligible in Texas, more of us are looking forward to getting our vaccines. If you’ve already gotten your shot, share your positive experiences so we can encourage others to get the vaccine.

Absolutely incredible

Today’s speaker, Winjie, was absolutely incredible! She displayed her vulnerability, her struggles as a child and also her successes as a leader at THR.

Working on laptop

Share your story

We want to hear about the world of SWHR, where co-workers, providers, family, friends and people in our community come together to make a difference.

Forever grateful

I was with Texas Health Dallas for 19 years in the home health department. I was promoted to Rehab Manager in 2007. While in that role I also took on the responsibility …

Dog watching laptop

A love for the huddles

Olivia is a Cavalier King Charles Spaniel. She joined my home this year right before the pandemic and is one year old.