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2022 benefits open enrollment

Benefit enrollment for 2022 is approaching! Your annual open enrollment window to elect Southwestern Health Resources benefits (provided by Texas Health) is Nov. 1-Nov. 15, 2021, for benefits effective Jan. 1, 2022. This week, all benefit-eligible employees will receive a packet in the mail detailing the 2022 benefit plans.

Unlike last year, all benefit eligible employees must take action to submit elections during the Nov. 1-15 enrollment period to participate in 2022 benefits. This means that even if you do not plan to make changes to your coverage, you must submit elections during the open enrollment period.

To best assist you through open enrollment, your SWHR Human Resources team will host four benefit webinars to discuss plan changes, new offerings and answer questions.

Register for a webinar and find out more

Care N’ Care TV commercials 

Medicare Annual Enrollment Period for Care N’ Care officially starts Oct. 15, and promotions have already started. In fact, TV commercials have started airing on local stations. If you want to see the commercial, be sure to follow the Care N’ Care Facebook or LinkedIn pages and it will be posted soon. We encourage you to share the CNC AEP web page at medicareadvantageyourway.com.

It’s time for the flu vaccine

At Southwestern Health Resources, we care about your well-being and that of your family and the community we serve. It’s time to prepare for the 2021-2022 flu season, and we are here to help. The Centers for Disease Control and Prevention (CDC) recommends that everyone 6 months and older get a flu vaccine every year with rare exceptions. Vaccination is particularly important for people who are at higher risk of serious complications from influenza (contact your provider if you are unsure if the flu vaccine is safe for you). This year, the compounding threat of a dual COVID-19 and flu infection is possible and potentially very dangerous.

Read more about how to get your vaccine

Meet Compliance and Privacy Director Gloria Reynolds

Ensuring SWHR complies with federal, state and contractual requirements is a key part of Gloria Reynolds’ role as Director of Compliance and Privacy. She leads the day-to-day operations of the SWHR Compliance department and provides compliance oversight support to the Care N’ Care (CNC) Compliance department. Using her extensive experience, Reynolds also serves as the SWHR Privacy Officer.

COVID-19 vaccination policy

Employees have questions about the COVID-19 vaccination policy, now in effect. Get the FAQ here.

If you are receiving your vaccine from Texas Health, first register at Ready Set Secure with these instructions if you do not have an account, then select and confirm your vaccine appointment at the Texas Health Vaccine Registration Center.

If you need assistance, please reach out to SWHRemployeehealth@texashealth.org.

Vaccine verification should be sent to our confidential, clinical Employee Health Team at SWHRemployeehealth@texashealth.org.

Medical or religious exemptions will be reviewed on a case-by-case basis and granted as may be appropriate under the law. Requests need to be submitted by Aug. 16.

If you have additional or personal questions regarding our vaccination policy, please email our clinical Employee Health Team at SWHRemployeehealth@texashealth.org.

DEI Council seeks co-chairs for employee inclusion group

The Diversity, Equity and Inclusion Council is forming an Asian American and Pacific Islander Employee Inclusion Resource Group (AAPI EIRG). They are looking for three co-chairs to help lead the group and join in making SWHR a united workplace. If you’re passionate about working together to make a difference, apply for one of the co-chair positions here. More information about the group will be shared soon.

Learn more about our new headquarters

The new office building will bring SWHR employees together in one centralized place to create a more collaborative work environment. Check out these helpful resources that will tell you more about what it will be like to work in Farmers Branch.

Risk Adjustment gives physicians a safety net 

The physician’s time is split between desktop medicine (administration) and face-to-face medicine. More than two-thirds of desktop medicine is dedicated to clinical documentation.  

“I would wager that physicians got into the practice of medicine to spend more time with patients and less time with charts,” said Ren Mullinix, SWHR’s Risk Adjustment Vice President. “The Risk Adjustment team works to make clinical documentation easier and more understandable.”

Compliance hotline updated

Do you need guidance from the Compliance team? They have a new phone number: 1-800-673-0108. You can always email the Compliance team at SWHRcompliance@southwesternhealth.org.


Weekly huddle 9/17
Weekly huddle 9/24
Weekly huddle 10/01

Person receiving a vaccine

Getting your COVID-19 vaccine

Now that ages 16 and older are eligible in Texas, more of us are looking forward to getting our vaccines. If you’ve already gotten your shot, share your positive experiences so we can encourage others to get the vaccine.

Absolutely incredible

Today’s speaker, Winjie, was absolutely incredible! She displayed her vulnerability, her struggles as a child and also her successes as a leader at THR.

Working on laptop

Share your story

We want to hear about the world of SWHR, where co-workers, providers, family, friends and people in our community come together to make a difference.

Forever grateful

I was with Texas Health Dallas for 19 years in the home health department. I was promoted to Rehab Manager in 2007. While in that role I also took on the responsibility …

Dog watching laptop

A love for the huddles

Olivia is a Cavalier King Charles Spaniel. She joined my home this year right before the pandemic and is one year old.